Co-managed

Your vision. Our expertise. Unlock success together.

We are intentionally different. We take ownership of areas entrusted to us by deeply learning and understanding your organization’s needs, desires, and direction, allowing you and your team to focus on the things that require your full attention.

 CO-managed Services Offered

SGN Connectivity (SASE & ZTNA VPN)

This isn’t just a VPN

SGN Connectivity was built from the ground-up based on Zero Trust principles. Each element provides another layer of security and works together seamlessly, empowering businesses with highly effective security, frictionless connectivity, and granular control everywhere they operate.

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Employee Security Awareness Training

With human error causing over 92% of data breaches, we understand the importance of focusing on the weakest link by empowering employees through self-improvement, personal protection and engaging training that is relatable, not demeaning.

At Genuine Technology, we’ve crafted an all-in-one cybersecurity training solution that goes beyond the ordinary. Our program is designed to transform your team into vigilant cyber defenders.

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SGN Security (EDR, SOC & SIEM)

In the dynamic realm of cybersecurity, your organization stands as a fortress, fortified by the seamless integration of three powerful pillars: Endpoint Detection and Response (EDR), your Managed Cloud SIEM, and the tireless vigilance of your 24/7 Security Operations Center (SOC) team. Here’s how they collaborate:

EDR keeps a watchful eye on every endpoint—be it a laptop, desktop or smartphone. 

The SIEM correlates data from across environments, providing invaluable context and unmatched visibility, enabling our 24/7 SOC to analyze, investigate and action on.

Your SOC is the unsung hero. They stand guard, monitoring the digital horizon. 

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Remote Monitoring, Management & Patching

Endpoint software for Windows, Mac and Linux. Remotely monitor the systems, define alerts based using our pre-built monitors or add your own.

We automate response to detected issues (for example, run a script when a service fails, or a log file shows a specific error). Extensive, flexible scripting system with VBScript, JavaScript, Bash, PowerShell, Batch , Python, Ruby or Groovy. Multi-level variables and much more.

Take advantage of our proven patching methodology and managed patch blacklist.

vCISO

Our vCISOs are more than consultants; they are strategic partners who understand your business objectives and align them with robust security practices. They offer:

Risk Management: Identifying and mitigating risks to protect your assets.

Policy Development: Crafting policies and procedures that foster a secure environment.

Compliance Assurance: Ensuring your organization meets all regulatory requirements.

Security Education: Training your staff to recognize and prevent potential threats.

Microsoft 365 Security

Rest well at night with the knowledge that your data and reputation are safe. This bundle includes spam filtering, phishing detection, cloud-to-cloud backup, forensics and incident response, threat protection, conditional access monitoring, M365 enterprise application protection, forwarding rule detection, SFP, DKIM, DMARC and much more.

This includes our 24/7 SOC response team for complete peace of mind and complete detection and incident response services.

Web Application Firewall

In the digital age, your website is more than just a business card; it’s the gateway to your brand’s world. But with this exposure comes risk. Genuine Technology’s Web Application Firewall (WAF) is your first line of defense against the ever-evolving threats of the internet.

Advanced Security: Safeguard your website against SQL injection, cross-site scripting, and other top threats.

DDoS Protection: Stay online and uninterrupted with our state-of-the-art DDoS mitigation techniques.

eDiscovery – Email/File Discovery for Legal

We understand the nuances of legal discovery and offer a service that’s both meticulous and adaptable to your specific legal context. Our eDiscovery solutions are designed to:

Reduce Complexity: Simplify the discovery process with our user-friendly interface and support.

Ensure Compliance: Stay within the bounds of legal standards and regulations with our compliance-assured practices.

Save Time and Resources: Accelerate your legal proceedings with our efficient discovery methods that cut down on time and costs.

Integrated SIEM & SOC Services

Our Security Information and Event Management platform ties together all of our security offerings. Brining all security-related events and logs under a single platform.

With built-in coordination and automated response, our SOAR (Security Orchestration, Automation and Response) platform provides forensic evidence, root cause analysis and complete, end-to-end visibility for every security related issue.

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DRaaS

Business continuity is one of those hidden annoyances of IT.  It’s invisible, and often presumed working, until it’s needed.  And when it’s needed, it’s critical.

Our Veeam-powered backup solutions include on-premise replication, off-site backup and rapid recovery in our datacenter. 

We provide two stages of offsite backups including 30 days of immutability and up to 10 years of cold storage.  We provide everything from the software install, licenses and configuration to optional fully-managed backup and recovery planning and annual testing.

Are you an in-house Digerati responsible for supporting and overseeing operations in your organization?

Today’s IT world is complex, multi-faceted and often downright confusing. We know, we’ve been there. Our co-managed solutions are designed to be flexible. This allows you to focus on what you’re best at, learn new skills from our experienced team and leverage our extensive tools.

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