Fully Managed IT

 

Imagine your business technology infrastructure completely and entirely handled.

Genuine Business Technology Platform

Proven to Increase Business Productivity by 30%  

Built on Microsoft 365

The gold standard for organizations of all sizes. 

Achieve seamless collaboration within your organization, while ensuring the highest standards of security, compliance, and reliability. Centralize your data and maximize your productivity. Whether you work from the office, from home, or on the go, Microsoft 365 empowers you to do more with less hassle.

Unlimited, 24/7 Support

Superior service 24 hours a day, 7 days a week, 365 days a year.

Engineers at your service 24/7, with no concept of ‘out of scope’ or hourly rates. Your team gains the advantage of direct access to our adept engineers who are not just familiar with, but intimately know your network and systems. Our objectives are in complete harmony with yours, driving us to ensure that your systems run flawlessly, your staff remains satisfied, and your team gets to focus on what they do best. Our measure of success is intrinsically linked to your operational continuity and the satisfaction of your team.

Secure Global Network

Feel confident to work anywhere, knowing your data is secure.
Our cloud-first single agent security platform tackles prevention, detection, and response by unifying SASE, Endpoint Security, EDR + NGAV, SIEM, 24/7 SOC, and GRC in a cloud-first, single-agent platform. Work anytime, anywhere. 

Cloud Storage, Data Center & Backups

Stay operational with backups done 3x a day. 

We operate a multi-region private hosting cloud, directly owning over 2,000 public IPv4 plus 6 quadrillion IPv6 addresses. With redundancy at the power, connectivity storage, computer, switching, routing… While not impossible, it’s really hard to take us down.

With Genuine Technology Implemented, Here’s What to Expect.

Predictable Investment

Experience rapid system deployment, ease of scalability, and cutting-edge security and patching solutions that keep you protected, under reliable infrastructure management, saving you from unnecessary and unpredictable costs.

Low Turn Over

Reduce the burden on your existing operations teams who can focus on their core competencies and growth, instead of dealing with internal IT issues.

Grow with Confidence

Enjoy painless onboarding and offboarding. We take ownership of the technology, from training to shipping hardware, to the complete Microsoft 365 and outlook suite.

Increased Revenue

Reliable network uptime, while confidently securing organization data, leading to increased productivity, avoiding legal liabilities, and increasing your revenue.

The Consequence of Poor Business IT Infrastructure 

Loss of Revenue

A lack of IT infrastructure will lead to data loss and network downtime and disruptions, impacting your productivity, spurring costly lawsuits, and ultimately your bottom dollar.

Stagnant Growth

Suffer from a painful onboarding and offboarding process, taking weeks or even months to deploy a workstation, properly configure your Microsoft 365 environment, and lacking the technology to enhance workflow.

High Attrition

Overload your existing staff who end up having to “champion” internal IT issues, losing focus on their core competencies, leading to high attrition rates.

Financial Vulnerability
Unforeseen expenses and large expenses with no return on investment, squandering valuable resources for your businesses each year.

Ready to get started?

From CIO level business strategy to boots on the ground, plugging in cables, we become your IT department.

At Genuine Technology, fully managed IT covers every aspect of your technology needs. From strategic planning to hands-on implementation. Our commitment goes beyond technology – it’s about building a lasting partnership that ensures your business thrives.

Frequently Asked Questions

Q: WHO ARE YOUR FULLY MANAGED SERVICES FOR?

Organizations with 25-500 end users and no dedicated IT support staff. If you have dedicated IT support staff, see our co-managed solutions

 

Q: I HAVE LESS THAN 25 END USERS, CAN YOU STILL HELP ME?

 

Yes! If you are growing quickly or undergoing significant business changes, we may still be a good fit. Reach out and let’s talk about your needs.

 

Q: WE JUST NEED OCCASIONAL HELP AND WANT TO PAY HOURLY, CAN YOU HELP US?

.

Absolutely! Co-managed might be a better option for you. While we believe that IT is an ongoing process that requires daily engagement, sometimes you just need a knowledgable expert for a specific need.